{"id":2131,"date":"2024-07-04T10:17:15","date_gmt":"2024-07-04T10:17:15","guid":{"rendered":"https:\/\/opulentbeauty.ro\/?page_id=2131"},"modified":"2024-07-11T10:22:28","modified_gmt":"2024-07-11T10:22:28","slug":"livrare-si-retur","status":"publish","type":"page","link":"https:\/\/opulentbeauty.ro\/en\/livrare-si-retur\/","title":{"rendered":"Livrare si retur"},"content":{"rendered":"
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Livrare<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Termenul de Livrare<\/strong><\/h1>

La opulentbeauty.ro, ne str\u0103duim s\u0103 livr\u0103m comenzile c\u00e2t mai repede posibil. Termenul standard de livrare este de 3-5 zile lucr\u0103toare de la confirmarea comenzii. \u00cen cazuri excep\u021bionale, cum ar fi perioadele de v\u00e2rf sau dificult\u0103\u021bi logistice, termenul de livrare poate fi extins, iar clientul va fi notificat \u00een mod corespunz\u0103tor.<\/p>

2. Costurile de Livrare<\/strong><\/p>

Costul standard de livrare pentru comenzile plasate pe opulentbeauty.ro este de aproximativ 19 lei. Acest cost se aplic\u0103 pentru toate comenzile cu o valoare total\u0103 mai mic\u0103 de 500 lei.<\/p>

3. Livrare Gratuit\u0103<\/strong><\/p>

Pentru comenzile cu o valoare total\u0103 de minimum 500 lei, oferim livrare gratuit\u0103. Aceast\u0103 ofert\u0103 este valabil\u0103 pentru toate destina\u021biile din Rom\u00e2nia \u0219i nu necesit\u0103 utilizarea unui cod promo\u021bional sau alt\u0103 ac\u021biune din partea clientului. Costul de livrare se va deduce automat \u00een timpul procesului de checkout dac\u0103 valoarea comenzii dep\u0103\u0219e\u0219te pragul men\u021bionat.<\/p>

4. Modalit\u0103\u021bi de Livrare<\/strong><\/p>

Colabor\u0103m cu curieri de \u00eencredere pentru a asigura livrarea rapid\u0103 \u0219i \u00een siguran\u021b\u0103 a produselor dumneavoastr\u0103. \u00cen momentul expedierii comenzii, ve\u021bi primi un e-mail de confirmare care va include detalii despre curierul utilizat \u0219i un num\u0103r de urm\u0103rire pentru a monitoriza statusul livr\u0103rii.<\/p>

5. Informa\u021bii Adi\u021bionale<\/strong><\/p>

  • Adresa de Livrare<\/strong>: V\u0103 rug\u0103m s\u0103 furniza\u021bi o adres\u0103 de livrare complet\u0103 \u0219i corect\u0103 pentru a evita eventualele \u00eent\u00e2rzieri. \u00cen cazul \u00een care adresa de livrare este incorect\u0103 sau incomplet\u0103, ne rezerv\u0103m dreptul de a percepe costuri suplimentare pentru reexpedierea comenzii.<\/li>
  • Contact<\/strong>: \u00cen caz de probleme cu livrarea sau pentru informa\u021bii suplimentare, pute\u021bi contacta serviciul nostru de rela\u021bii cu clien\u021bii la comenzi@opulentbeauty.ro.<\/li><\/ul>

    V\u0103 mul\u021bumim pentru \u00een\u021belegere \u0219i pentru alegerea opulentbeauty.ro pentru achizi\u021biile dumneavoastr\u0103! Ne angaj\u0103m s\u0103 v\u0103 oferim cea mai bun\u0103 experien\u021b\u0103 de cump\u0103rare posibil\u0103.<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Retur<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Termenul de Retur<\/strong><\/p>\n

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    • Produsele pot fi returnate \u00een termen de 14 zile calendaristice de la data primirii comenzii.<\/li>\n<\/ul>\n

      Condi\u021bii pentru Acceptarea Returului<\/strong><\/p>\n

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      • Produsele trebuie s\u0103 fie \u00een aceea\u0219i stare \u00een care au fost livrate, neutilizate \u0219i nedeteriorate.<\/li>\n
      • Produsele trebuie s\u0103 fie returnate \u00een ambalajul original, cu toate etichetele \u0219i accesoriile incluse.<\/li>\n<\/ul>\n

        Produse Care Nu Pot Fi Returnate<\/strong><\/p>\n

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        • Produsele care au fost utilizate sau deteriorate.<\/li>\n
        • Produsele personalizate sau realizate pe comand\u0103 special\u0103.<\/li>\n
        • Produsele sigilate care nu sunt eligibile pentru returnare din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii sau igien\u0103, dac\u0103 sigiliul a fost deschis dup\u0103 livrare.<\/li>\n<\/ul>\n

          Procedura de Retur<\/strong><\/p>\n

          Contacta\u021bi-ne<\/strong><\/p>\n

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          • \u00cenainte de a returna orice produs, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi prin e-mail la adresa comenzi@opulentbeauty.ro sau telefonic la num\u0103rul 0729872829 pentru a ne informa despre inten\u021bia dumneavoastr\u0103 de a returna produsul \u0219i pentru a primi instruc\u021biuni detaliate privind procesul de retur.<\/li>\n<\/ul>\n

            Ambalarea Produselor<\/strong><\/p>\n

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            • Ambala\u021bi produsele \u00een mod corespunz\u0103tor pentru a preveni deteriorarea acestora \u00een timpul transportului. Asigura\u021bi-v\u0103 c\u0103 include\u021bi toate accesoriile \u0219i documentele originale.<\/li>\n<\/ul>\n

              Expedierea Returului<\/strong><\/p>\n

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              • Expedia\u021bi produsele c\u0103tre adresa specificat\u0103 de echipa noastr\u0103 de suport. V\u0103 recomand\u0103m s\u0103 utiliza\u021bi un serviciu de curierat care ofer\u0103 urm\u0103rirea coletului \u0219i asigurare, deoarece opulentbeauty.ro nu este responsabil pentru pierderea sau deteriorarea produselor \u00een timpul transportului.<\/li>\n<\/ul>\n

                Costuri de Retur<\/strong><\/p>\n

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                • Costurile de returnare a produselor vor fi suportate de c\u0103tre client, cu excep\u021bia cazului \u00een care produsele returnate sunt defecte sau au fost livrate gre\u0219it.<\/li>\n<\/ul>\n

                  Rambursari<\/b><\/p>\n

                   Procesarea Ramburs\u0103rii<\/strong><\/p>\n

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                  • Dup\u0103 ce primim \u0219i inspect\u0103m produsele returnate, v\u0103 vom notifica prin e-mail cu privire la aprobarea sau respingerea cererii dumneavoastr\u0103 de rambursare.<\/li>\n
                  • Dac\u0103 cererea de rambursare este aprobat\u0103, suma aferent\u0103 produselor returnate va fi creditat\u0103 pe metoda de plat\u0103 utilizat\u0103 pentru achizi\u021bie, \u00een termen de 14 zile lucr\u0103toare.<\/li>\n<\/ul>\n

                    Rambursarea Costurilor de Livrare<\/strong><\/p>\n

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                    • Costurile de livrare ini\u021biale nu sunt rambursabile, cu excep\u021bia cazului \u00een care returul este cauzat de o eroare din partea noastr\u0103 (produs defect sau gre\u0219it livrat).<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                      Livrare 1. Termenul de Livrare La opulentbeauty.ro, ne str\u0103duim s\u0103 livr\u0103m comenzile c\u00e2t mai repede posibil. Termenul standard de livrare este de 3-5 zile lucr\u0103toare de la confirmarea comenzii. \u00cen cazuri excep\u021bionale, cum ar fi perioadele de v\u00e2rf sau dificult\u0103\u021bi logistice, termenul de livrare poate fi extins, iar clientul va fi notificat \u00een mod corespunz\u0103tor. […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2131","page","type-page","status-publish","hentry"],"yoast_head":"\nLivrare si retur - Opulent Beauty<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opulentbeauty.ro\/en\/livrare-si-retur\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livrare si retur\" \/>\n<meta property=\"og:description\" content=\"Livrare 1. 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